Closer support, wherever you are asking from.
Enquire about video-based neurological physiotherapy, care planning and caregiver guidance. Suitability and availability are confirmed for your country.
Your location. Your needs. Your next step.
A video appointment may help you discuss everyday challenges and appropriate goals. Ask which parts of your care are suitable remotely and how local support should be involved.
- Ask about assessment and ongoing reviews
- Discuss caregiver participation with consent
- Confirm time zones, fees and availability
- Keep your local clinical care coordinated
A little preparation helps.
You do not need to send detailed medical records with your first enquiry. Ask how to share any relevant documents appropriately.
- 01
Start with your story
Tell us your location, the support you need and what you would like to do more easily.
- 02
Find the right starting point
Confirm the care format, assessment eligibility, relevant precautions and fees.
- 03
Build a plan around daily life
Discuss meaningful goals, suitable activities and the support needed between sessions.
- 04
Review, adapt and keep talking
Agree how progress will be reviewed and when the plan or support needs to change.
Understand your care options.
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4 min readRead the guideLet us know where you are.
Share your country, time zone and broad care needs so the team can explain the available options.
Questions patients
and families ask.
Find a starting point here, then discuss your own needs with the team.
Explore our patient guidesCan I access online neuro rehabilitation from another country?
Ask the team to check availability for your country and clinical situation. Professional requirements, service scope and the need for local hands-on care may limit what can be offered remotely.
What do I need for a video assessment?
You will need a reliable internet connection, a device with a camera and a suitable space. The team can advise whether a caregiver should attend and what documents to prepare. Do not attempt movements without guidance.
Can online rehabilitation replace in-person therapy?
Some reviews, education and supervised activities may be suitable online, but hands-on assessment and treatment may still be needed. Remote care should be coordinated with your local clinical team where appropriate.
Can a family member abroad attend the consultation?
Ask about joining the call with the patient’s consent. Include everyone’s country and time zone when requesting an appointment.
What are the fees, payment options and appointment times?
Request confirmation of fees, currency, payment method, cancellation terms and available slots before booking. State your time zone to avoid confusion. Insurance reimbursement must be checked with your insurer.